Refund Policy

Last updated: June 20, 2025

Our commitment to your satisfaction with our championship belts

Approved Refunds

Processed within 10 business days

Original Payment

Refunded to original method

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01. Refund Processing

1

Inspection & Approval

All returned items are inspected upon arrival at our facility. We will notify you once this inspection is complete (typically within 3-5 business days of receipt).

2

Processing Time

Approved refunds are processed within 10 business days of approval. The timing depends on your payment method and financial institution:

  • Credit/Debit Cards: 3-10 business days
  • PayPal: 3-5 business days
3

Refund Method

Refunds are issued to the original payment method used for purchase. If this isn't possible, we'll contact you to arrange an alternative method.

Note: We cannot issue refunds to a different card or account unless the original is no longer valid.

02. Refund Amounts

Standard Returns

For returns meeting all policy requirements, you'll receive:

  • Full item price refund
  • Original shipping costs (if any)

Deductions May Apply

In these cases:

  • Return shipping costs (unless defective)
  • Restocking fee for opened items (15%)
  • Missing components or damage

International Customers:

Customs fees, duties, and international shipping costs are non-refundable. We can only refund the item cost and domestic shipping (if applicable).

03. Non-Refundable Items

These Items Cannot Be Refunded

Due to the custom nature of our products, certain items are exempt from being refunded:

Custom Products

  • Personalized championship belts
  • Made-to-order items
  • Custom color combinations

Other Exceptions

  • Gift cards
  • Final sale items
  • Used or damaged items

Exception: If your custom item arrives damaged or defective, contact us immediately with photos. We'll either replace it or issue a full refund.

04. Late or Missing Refunds

If Your Refund Hasn't Arrived

First, check with your bank or payment provider. Processing times vary and may take additional time. Then:

Check These First

  • Has it been 15+ business days?
  • Check spam/junk folders
  • Verify payment method

Still Missing?

  • Contact your bank
  • Then contact us
  • We'll investigate

What We'll Need:

  • Your order number
  • Date of return shipment
  • Tracking number (if available)

Refund Questions?

Email us at info@yourcustombelt.com with any questions about refunds.

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YCB brandventors LLC, 1767 Teaneck Rd, Teaneck, New Jersey 07666

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